Cybersecurity & Fraud Protection

How you can protect your online presence

With the rise in cybersecurity threats and attacks, Horizon Farm Credit is committed to providing customers with resources to help them safeguard their information. This includes staying informed about the latest cybersecurity risks, learning how to prevent fraudulent attempts to access your data, and understanding how to report fraud should it occur.

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What to look for in fraud attempts:

Misused addressing of your first or last name in any type of communication
Incorrect grammar or spelling throughout the message
Threatening language usually asking you to perform a task quickly, like making a payment, or offers money
Message instills fear by insinuating your account has been hacked, asks you to change your password immediately, or tries to call attention to your personal financials and/or legal action
Name does not match the email address, or is jumbled
Email address is not associated with the company they say they are emailing from
Contains suspicious attachments that you are not familiar with or expecting
Pleading you to click a link, download something, or send personal information back

How You Can Prevent Fraud

Avoid clicking links in emails or texts. Instead, use the business’s verified phone number or visit their official website directly. When using a computer, hover over links or email addresses to confirm legitimacy.

Check details carefully: verify the sender’s email matches the business, look for personalized greetings, and watch for spelling errors. Scammers often make messages look official, so double-check before acting.

Don’t save passwords and login information on devices. Use strong, complex passwords with special characters, and change them regularly. We recommend updating your passwords every 90 days.

Don’t overshare on social media platforms. Hackers/scammers use this to track personal information making you more vulnerable.

Slow down and be vigilant. If you’re not 100% sure about the communication, report to your contact at Farm Credit immediately

Report Fraud

If you believe you have received fraudulent communications from someone acting as a Farm Credit employee, please contact us immediately at 888.339.3334. Our incident response team will be alerted right away.

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Additional Resources:

Our Commitment to Keeping Your Information Safe:

Regular software and hardware updates for all employees
Regular training on phishing and scamming tactics
Utilizing anti-malware and ransomware software protection
Multi-step authentications for financial transactions and account verifications
Policy and procedures for handling and disposal of sensitive documents
Frequent password reset prompts

Snail Mail Scammers

Scams aren’t only limited to online interactions. After you apply for a loan and your credit is pulled, an alert is sent to credit bureau agencies. Shortly after, you may receive unsolicited mail, phone calls, and/or emails about competing offers. For more tips on how to keep your information safe and secure, read up on our digital information safety here and how to opt out of unsolicited credit offers here.